-
Customer-Loyalty Dartboard
When I released this post, I had just shipped one of the biggest releases for my company since 2012. The dartboard approach, which I have designed, has helped me produce effective documentation for that release. I will use the approach in the next release as well, and would appreciate if you can see its effectiveness… Continue reading
-
Documentation Quality Parameters
The quality parameters of documentation are often laid on the time taken to complete the documentation. I think this premise is false. In this post, I discuss about what a quality parameter should check. Read on. Note: This stub contains links for the articles, which are placed under different tabs. Access the article either directly… Continue reading
-
For the restless. For those who rest less.
It is good to slow down once in a while. Life is a race. We reach for whatever we wish We endure even our daily tasks. We make sure that we take the extra step, go the extra mile, to strive and achieve what we set out for. And we do get success. We do… Continue reading
-
Wabi-Sabi and Technical Communication
Wabi-Sabi is the Japanese window of perspective of the acceptance of imperfection. It centres the thought that everything in this world is imperfect, incomplete, and impermanent. And, when everything is made that way, we must strive continuously for perfection, by making it a habit to improve ourselves and everything we do. This post is a… Continue reading
-
Who am I?
Technical communicators, as I have later concluded in the post, are a link that interconnects the inter-departmental communication. They provide words to the thoughts, meaning to the codes, and comprehension for the features of their company’s products. In this post, I talk about the different things that a tech communicator does. I hope you will… Continue reading
-
Keep Work-Attit…
Keep Work-Attitude. Don’t Keep Working on Attitude. For all of us, the easiest way to prove that we know a lot of things is to keep our mouth shut. The lesser we talk, the more others think we know. But the trick works only if we really “know”. Likewise, a hoarding attitude will only take… Continue reading
-
Collecting Key Information from SMEs.
I’ve observed that the subject matter experts (SMEs) are difficult to talk to. In most cases, it is difficult to bring out key information from them. But, when you know what makes them talk, your job becomes a bit easy. In this post, I talk about the techniques I use in order to collect key… Continue reading
-
Rhetoric Series: Part 1
This is the first part of the series of posts. The second part is appropriately linked in the comments section of the post. Rhetoric, as a study, is increasingly becoming relevant in the technical communication industry. Writers, editors are now feeling the need to incorporate a rhetorical approach to improving the effectiveness of their work… and… Continue reading
-
Standardize in order to Differentiate
It is good to be different. But, when everyone is trying to be different, nobody becomes different. In this post, I’ve tried to talk about why I feel standardization can be good for documentation, and how following standards can become the difference. Note: This stub contains the link to the article, which tucked within the site.… Continue reading
-
The Absolute Knowledge of Self Discovery
The absolute knowledge of self-discovery. Each one of us is born with a vision: To create a better vision for those who will follow us. The pursuit of this vision goes through many milestones. The milestones of righteousness, self-analysis, acceptance, corrections, invention, and acknowledgment. The journey begins with righteousness. We must first learn to know… Continue reading
-
Subscribe
Subscribed
Already have a WordPress.com account? Log in now.
The Wordsmith 