Heuristics, unlike what most of us know, is not ONLY about the trial-and-error way of doing things. Heuristics are those basic guidelines that mostly cover the generic application of common sense. And, I don’t see a better faculty than technical communication to apply this technique. Here’s what I have to share.
In this post, I’ve combined my understanding of the topics of rhetoric and minimalism to create two basic, understandable parts of the purpose of documentation: mean what you say and say what you mean. I’ve also talked about how the use of these two parts can improve the effectiveness in documentation.
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Minimalism is one skill, which needs special mention in technical communication. Derived from the works of John M Carroll, the idea of Minimalism is based on structure-based, task-oriented cognitive learning systems. This blog post is about how I see Minimalism contribute to the tech-writing community around me.
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