Heuristics in Information Design: So that you get only what you need

Heuristics, unlike what most of us know, is not ONLY about the trial-and-error way of doing things. Heuristics are those basic guidelines that mostly cover the generic application of common sense. And, I don’t see a better faculty than technical communication to apply this technique. Here’s what I have to share.

Key to Quality Documentation

In this post, I’ve combined my understanding of the topics of rhetoric and minimalism to create two basic, understandable parts of the purpose of documentation: mean what you say and say what you mean. I’ve also talked about how the use of these two parts can improve the effectiveness in documentation.

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Minimalism

Minimalism is one skill, which needs special mention in technical communication. Derived from the works of John M Carroll, the idea of Minimalism is based on structure-based, task-oriented cognitive learning systems. This blog post is about how I see Minimalism contribute to the tech-writing community around me.

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