Tag Archives: Insights

Three Tips to Internationalize Content

There are also times when you generally refer to things from your own culture and expect others to know about it – unless you tell them about it. I’ve celebrated Ganesh Chaturthi ever since I was a child. But, to hear that this is a festival to celebrate the birth of the elephant-headed good was still weird for me. Still, the additional information helped my colleague explain our UK counterparts on what the festival was about. Continue reading

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Posted in Technical Communication, Writing, in general | Tagged , , , , , , , | 6 Comments

Why Isn’t a “Help” Helpful Enough?

For the most part of their exploring the product, the users are busy finding answers to their how-does-this-damned-thing-works questions. Why is it still that we are unable to design formats that can make the users’ troubleshooting pursuits easy? Continue reading

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Posted in Technical Communication | Tagged , , , , | 2 Comments

Don’t Fix What Isn’t Broken!

We all learn. And, here’s the post on one such thing I learned, recently. For one of the projects I worked before I switched jobs last week, I was the only tech-comm contributor who held the dual role of preparing technical content as … Continue reading

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Posted in Technical Communication, Writing, in general | Tagged , , , , , , | 3 Comments

Once upon a Time in Technical Writing

Stories are the commonest way the ethics, histories, information, insights, and knowledge have passed on to the younger generations. Through its multiple forms, storytelling focuses on building touch points to get messages across: Something that we too do as technical … Continue reading

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Posted in Technical Communication, Writing, in general | Tagged , , , , , , , | 1 Comment

Do you create video reviews on newer technologies, too?

Time and again I get to answer the question about what I do for a living. Yes, it does get irritating at times. But, mostly I love answering such questions. This time around, it was a marriage party and the … Continue reading

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Posted in Technical Communication, Writing, in general | Tagged , , , , , , | 2 Comments

Connect Those Pesky Dots

“For god sake, once, just once, connect those pesky dots. Can’t you see that I can’t understand anything? Even a word?” That’s what I often say when I look at bad write-ups. I just can’t connect those pesky dots to … Continue reading

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Posted in Writing, in general | Tagged , , , , , , , , , , , | 4 Comments