Tag Archives: User

What questions do you ask to SMEs to begin with technical documentation?

During a recent online conversation, someone requested for a list of questions I would typically ask to a subject matter expert (SME) to prepare technical documentation for a topic. Of course, the parameters may vary, but there is still a list … Continue reading

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Posted in Technical Communication | Tagged , , , , , , , | 6 Comments

TechComm and Content Disruption

Vinish Garg recently posted on the content’s role in Disruption. In his post, he shared what the experts had to say on the role that content has to play/currently plays. Here’s my opinion: What is Disruption? Let me first take … Continue reading

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Posted in Technical Communication | Tagged , , , , , , , , | 2 Comments

And that’s why I’d go for a mirrorless camera!

For the last couple of years, I have yearned for a camera. And, as usual, my tech-writer’s brain told me to begin researching, reading, and observing on the topic before I made purchases. So, over the years, I have developed … Continue reading

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Posted in Photography | Tagged , , , , ,

The Next Big Thing: Workshop

Next month, I am conducting a couple of workshops at the STC India Annual Conference, in Pune. I like to talk about technical communication. And, at the conference, I’ll meet a lot of those would like to talk to me … Continue reading

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How do I make information-communication effective?

Information communication is a cyclical process, much like the usual purchase decisions that you take. So, if we can wear the shoes of our users and understand their requirements, we can write better documents or even project the information-communication more … Continue reading

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Three Tips for Effective Localization

In this post, I take a closer look at the localization project in which my team and I assisted. I take cues from this project, and the similar ones that I have done previously, to discuss the top-three points for … Continue reading

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Posted in Technical Communication, Writing, in general | Tagged , , , , , , , , , , , , , , | 3 Comments