technical communicator

The Question of Approach: One vs Many

As a seeker of information, I am like every other “user” or “audience” – I am like YOU, dear reader. I prefer to take the shortest or quickest path to the resolution. Much like you, I get petrified when I can’t find the shortest route. Much like you, I get petrified when I see unorganized or insufficient information. It’s as simple as that. This puts a lot of responsibility on the shoulders of technical communicators and user experience (UX) designers. Sadly, there is still no guarantee that we, the information seekers, would access the right information tidbit at the right time; or even if we do, we get to use it correctly.

Five Common Inventory Management Mistakes

This post is part of the series of the ad hoc content writer (#AdHocCW). It was first published as an e-article, where it appeared with minor additions that contained information about the company. Arguably, inventory management is one of the most important things in the manufacturing industry. It is the movement of the inventory from raw materials to finished goods and from items to products that create the flow of

Using ERPs to Improve Productivity of Manufacturing Units

This post is part of the series of the ad hoc content writer (#AdHocCW). It was first published as an e-article, where it appeared with minor additions that contained information about the company. An enterprise resource planning (ERP) system is not only a tool to automate business processes and their underlying transactional data, but also a methodology to streamline and improve the operational efficiency of those business processes. And, manufacturing is

The Ad hoc Content Writer

This month has been really exciting for me at the office. That’s because, from the first day, I played only a technical communicator. But in this month, I added some more feathers to my tech-comm cap – Newsletter and Blogs! I delivered a big project at the start of this month: Administration, installation, and user guides; a CHM help; and a couple of utility documents. And, all that as the

TechComm and Content Disruption

Vinish Garg recently posted on the content’s role in Disruption. In his post, he shared what the experts had to say on the role that content has to play/currently plays. Here’s my opinion: What is Disruption? Let me first take you back in time. This started when the marketing and branding industry opened the corporate gates to the world of consumers. And, by opening the gates, I mean it transformed

Don’t Waste Words

The ancient Indian literature is full of symbolism. But, the documents from the relatively recent history are no less full of insights and wisdom. During one of my regular conversations recently, someone shared something really interesting with me, which made me write this post. Right, so the verses in the post are originally composed (and possibly sung) by Saint Tukaram, a popular Poet-Philosopher-Contributor from the early 17th century. He is

Three Tips for Effective Localization

In this post, I take a closer look at the localization project in which my team and I assisted. I take cues from this project, and the similar ones that I have done previously, to discuss the top-three points for localization. This post is special to me, because it has helped me unfold those chapters of my life, which I had come to forget. If you are new to localization,

Trends in Technical Communication

In response to a reader’s question, I explore the impact of soft skills on the trends in technical communication. But, do the skills and trends have anything in common? Can the soft skills affect trends? If yes, how? Well, there are a lot of questions. And, I attempt to solve some of them in this post. Read the full post.

The Writing Principles

Have you ever come across a poorly written write-up? Have you ever felt that you could have written better? A couple of write-ups, which I read recently, drew my thoughts on writing about writing. I have always believed that anyone can write. But, if everyone can write, can everyone become a writer? I have explored this thought, and prepared a list (… which is not really an exhaustive one!) of

Technical Communicator: The New Branding Person

Last month, I got a chance to read from some of my old books. I am a marketing graduate. So, while I read some random pages from the marketing domain, I could see that the learning matched to technical communication as well. But, how could the lessons on branding teach anything about technical communication? In this post, I try to explore this question to help improve my understanding.

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