Heuristics, unlike what most of us know, is not ONLY about the trial-and-error way of doing things. Heuristics are those basic guidelines that mostly cover the generic application of common sense. And, I don’t see a better faculty than technical communication to apply this technique. Here’s what I have to share.
Published by Suyog Ketkar
Suyog Ketkar is a certified technical communicator. In more than a decade of his professional stints, he has been an enabler of information and has helped the readers solve their problems. Though he comes across a lot of discussions that contain information on what and how to write, he thinks writing continues to be an easy-to-do-but-difficult-to-master job. He has spoken at and participated in the STC India annual conferences and conducted sessions on Information Design at the National Institute of Design. In his work time, he proudly dawns the “enabler” cape. In his non-work time, he dawns many hats including one of a super-busy father. Some of his other involvements include writing blogs and stories on WordPress, Quora, and Medium, and a storybook for children and boring people with poetry and his signature, over-the-top analysis of advertisements. View all posts by Suyog Ketkar