TechComm
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Too Many Cooks Spoil the Broth
It is often observed that when too many cooks use the same kitchen, or work on the same broth, they spoil it. But, there are standards and processes to help us avoid such issues in technical communication. I have discussed about the need of standards to help us, and suggested key points with respect to Continue reading
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Rhetoric Series: Part 2
This is the second post in the series of rhetoric. In the first post, I talked about the logos, ethos, and pathos. In this post, I have designed a new methodology, and connected to the five canons of rhetoric. Note: This stub contains links for the articles, which are placed under different tabs. Access the Continue reading
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Customer-Loyalty Dartboard
When I released this post, I had just shipped one of the biggest releases for my company since 2012. The dartboard approach, which I have designed, has helped me produce effective documentation for that release. I will use the approach in the next release as well, and would appreciate if you can see its effectiveness Continue reading
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Documentation Quality Parameters
The quality parameters of documentation are often laid on the time taken to complete the documentation. I think this premise is false. In this post, I discuss about what a quality parameter should check. Read on. Note: This stub contains links for the articles, which are placed under different tabs. Access the article either directly Continue reading
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Wabi-Sabi and Technical Communication
Wabi-Sabi is the Japanese window of perspective of the acceptance of imperfection. It centres the thought that everything in this world is imperfect, incomplete, and impermanent. And, when everything is made that way, we must strive continuously for perfection, by making it a habit to improve ourselves and everything we do. This post is a Continue reading
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Who am I?
Technical communicators, as I have later concluded in the post, are a link that interconnects the inter-departmental communication. They provide words to the thoughts, meaning to the codes, and comprehension for the features of their company’s products. In this post, I talk about the different things that a tech communicator does. I hope you will Continue reading
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Collecting Key Information from SMEs.
I’ve observed that the subject matter experts (SMEs) are difficult to talk to. In most cases, it is difficult to bring out key information from them. But, when you know what makes them talk, your job becomes a bit easy. In this post, I talk about the techniques I use in order to collect key Continue reading
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Rhetoric Series: Part 1
This is the first part of the series of posts. The second part is appropriately linked in the comments section of the post. Rhetoric, as a study, is increasingly becoming relevant in the technical communication industry. Writers, editors are now feeling the need to incorporate a rhetorical approach to improving the effectiveness of their work… and Continue reading
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Standardize in order to Differentiate
It is good to be different. But, when everyone is trying to be different, nobody becomes different. In this post, I’ve tried to talk about why I feel standardization can be good for documentation, and how following standards can become the difference. Note: This stub contains the link to the article, which tucked within the site. Continue reading
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The Knowledge of the Knowledge.
There isn’t anyone in this world who knows more than they don’t know. But, there are those who feel that way! Based on the famous thought from Confucius, this post relates our knowledge about knowledge, and the connection of it with technical communication; read on. Note: This stub contains the link to the article, which Continue reading
The Wordsmith 