Technical Writing
-
A Virtual Vote of Thanks for TWT Regional Conference 2025
We conclude yet another remarkable regional conference with a wealth of takeaways, extensive learning and interaction, and a heart full of memories. The TWT regional conference 2025 brought many first-time attendees, including Dipesh, who presented, and Yash, who shared an anchoring role with a fellow technical writer from Conga. In Conga, we also witnessed an Continue reading
-
What I learnt about designing effective prompts

This week, I explored prompt engineering, focusing on creating effective AI prompts. Key strategies include defining tasks and context, specifying style and tone, accounting for errors, ensuring relevance, and clarifying desired output format. A concise, context-focused prompt enhances AI responsiveness and decision-making, resembling the careful guidance needed in parenting. Continue reading
-
The Interplay of Information Architecture and Fictional Storytelling

As humans, we’ve been telling stories for a very long time. We’ve grown ourselves out of the various phases of human evolution because of the untapped contribution of stories in our lives. In this article, we discuss the interplay of stories and information architecture. Insights from information architecture Information architecture is the structure in which Continue reading
-
Wayfinding through Everyday Challenges at Work

“Do working hours drive you crazy too?Often there is a lot of work to finish or even in normal days there are late eve meetings or some deadline to meet. Have you faced such a situation? If yes, what are such situations and how do you manage the work-life balance?” Someone posted the questions on Continue reading
-
What conducting interviews taught me about life
By definition, an interview is an interaction. By nature, it is an interrogation, where people question one another to explore mutual interests or growth goals. By application, I found it to be rather exhausting. Fortunately, by design, this all is purely subjective. Be it may, that is how we began searching for potential teammates. In Continue reading
-
Documentation Insights: My Derivation of a Design Thinking Technique
While I can never understate the importance of documentation standards, its inspiration or source is often overlooked. Today, organizations have their own sets of guidelines. So, when my manager asked me to create a set of guidelines for my team, I took to it with the utmost consideration. I realized later that the care I… Continue reading
-
The Interview and the Strange Feedback
Last month, I attended a formal interaction for a job opportunity within my team. One of my teammates is looking for an instructional designer. Since it is a small team, they included us to review the candidate. That’s how and why the interaction happened last month. In India — specifically in all the interviews that Continue reading