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The Inverted Tree of Information
I will start this post where I ended the previous one: the inverted tree structure of information categorization. As promised, I will talk about my interpretations on some of the verses in the Bhagwad Gita, which is a great source of inspiration for me on both, personal as well as professional grounds. Click here to… Continue reading
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For Your Information
There are a lot of things that drive our searches. Therefore, it is true that we often search for things that we don’t know. Or that we begin searching for one thing and end up finding another. And, such information is not a goal, but a by-product. But wait; there is lot more to this… Continue reading
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How “Technical” Should Documentation Be?
In a recent casual coffee-table conversation in our office, one of my colleagues asked this question to the tech-writing group. And, none of us had satisfactory answers. That’s because each of our reader has a unique, different level of knowledge. In fact, even the tech-writing team members in my office do not have the same level… Continue reading
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The Ps that remained
The fact that I am a marketing graduate has had a considerable impact on the way I handle product documentation. I largely take things from the user’s perspective: Unlike the way a technical grad would handle documentation, I mostly like seeing it from the eyes of a marketer. While I was recently busy answering the… Continue reading
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Technical Communicator: The New Branding Person
Last month, I got a chance to read from some of my old books. I am a marketing graduate. So, while I read some random pages from the marketing domain, I could see that the learning matched to technical communication as well. But, how could the lessons on branding teach anything about technical communication? In… Continue reading
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Reduce: To Improve
This post is about progressive reduction, which is what I’ve recently read about. From what I have gleaned, progressive reduction is about those gradual changes (mostly reduction) in the UI elements that relate to your time-lapsed incremental cognition of a product. In other words, progressive reduction is in continuously adapting the UI elements of your… Continue reading
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The Key Elements in Technical Communication
The bent towards information design is on account of its applicability – A picture, as they say, is worth a thousand words. The use of graphics minimizes the use of content. Rather, it squeezes the underlying message of the content into a graphics. Despite the usually observed bent of mind, I believe that the key… Continue reading
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The All-Important: Redundancy
Redundancy is inseparable. But, it is still important to make mutual sense. Your reader wants to search for content that resolves the purpose of the search. But, that sadly isn’t always on our list of goals. This article tries to see the possible definition and cause of redundancy, and suggest the probable solutions to resolve… Continue reading
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Parallelism: Comprehension is Parallel to Reading
This article focuses on the use of uniform writing structure and tone in order to improve comprehension and promote correct action. The thought of writing this post came to me as I searched through the pages of the legacy documentation for one of our products. I think the idea of maintaining a uniform structure is… Continue reading
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Choose Your Luggage.
If life is a journey, and not a destination, isn’t your life all about how long do you keep walking? The challenges that you face, the people whom you meet, and the experiences that you glean: it all adds up to count as memories in your life. And, unlike the materialistic aspect, your richness is… Continue reading