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Once upon a Time in Technical Writing
Stories are the commonest way the ethics, histories, information, insights, and knowledge have passed on to the younger generations. Through its multiple forms, storytelling focuses on building touch points to get messages across: Something that we too do as technical writers. I try to find the threads that storytelling shares with technical writing. And, here’s Continue reading
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The Next Big Thing: Workshop
Next month, I am conducting a couple of workshops at the STC India Annual Conference, in Pune. I like to talk about technical communication. And, at the conference, I’ll meet a lot of those would like to talk to me about this faculty of knowledge. Also, information design, as a topic, has always fascinated me. Continue reading
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Trends in Technical Communication
In response to a reader’s question, I explore the impact of soft skills on the trends in technical communication. But, do the skills and trends have anything in common? Can the soft skills affect trends? If yes, how? Well, there are a lot of questions. And, I attempt to solve some of them in this Continue reading
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Information Projection: Where Meet Information Architecture and Information Design
The new capability that we introduced into our flagship product helped me learn a lot about information architecture and information design. But, this post is about information projection. As I understand, it lies on the overlap of information architecture and information design. The post is also about the layers of information projection elements and the Continue reading
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The Inverted Tree of Information
I will start this post where I ended the previous one: the inverted tree structure of information categorization. As promised, I will talk about my interpretations on some of the verses in the Bhagwad Gita, which is a great source of inspiration for me on both, personal as well as professional grounds. Click here to Continue reading
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For Your Information
There are a lot of things that drive our searches. Therefore, it is true that we often search for things that we don’t know. Or that we begin searching for one thing and end up finding another. And, such information is not a goal, but a by-product. But wait; there is lot more to this Continue reading
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The Ps that remained
The fact that I am a marketing graduate has had a considerable impact on the way I handle product documentation. I largely take things from the user’s perspective: Unlike the way a technical grad would handle documentation, I mostly like seeing it from the eyes of a marketer. While I was recently busy answering the Continue reading
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Technical Communicator: The New Branding Person
Last month, I got a chance to read from some of my old books. I am a marketing graduate. So, while I read some random pages from the marketing domain, I could see that the learning matched to technical communication as well. But, how could the lessons on branding teach anything about technical communication? In Continue reading
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The Key Elements in Technical Communication
The bent towards information design is on account of its applicability – A picture, as they say, is worth a thousand words. The use of graphics minimizes the use of content. Rather, it squeezes the underlying message of the content into a graphics. Despite the usually observed bent of mind, I believe that the key Continue reading