User
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What questions do you ask to SMEs to begin with technical documentation?
During a recent online conversation, someone requested for a list of questions I would typically ask to a subject matter expert (SME) to prepare technical documentation for a topic. Of course, the parameters may vary, but there is still a list of questions that apply across all sizes or complexities of projects. In this post, I Continue reading
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TechComm and Content Disruption
Vinish Garg recently posted on the content’s role in Disruption. In his post, he shared what the experts had to say on the role that content has to play/currently plays. Here’s my opinion: What is Disruption? Let me first take you back in time. This started when the marketing and branding industry opened the corporate Continue reading
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And that’s why I’d go for a mirrorless camera!
For the last couple of years, I have yearned for a camera. And, as usual, my tech-writer’s brain told me to begin researching, reading, and observing on the topic before I made purchases. So, over the years, I have developed an opinion. But first, some points for the premise: I am an amateur photographer. That Continue reading
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The Next Big Thing: Workshop
Next month, I am conducting a couple of workshops at the STC India Annual Conference, in Pune. I like to talk about technical communication. And, at the conference, I’ll meet a lot of those would like to talk to me about this faculty of knowledge. Also, information design, as a topic, has always fascinated me. Continue reading
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How do I make information-communication effective?
Information communication is a cyclical process, much like the usual purchase decisions that you take. So, if we can wear the shoes of our users and understand their requirements, we can write better documents or even project the information-communication more effectively. In this blog post, I try to find those effective checkpoints using the purchase-decision Continue reading
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Three Tips for Effective Localization
In this post, I take a closer look at the localization project in which my team and I assisted. I take cues from this project, and the similar ones that I have done previously, to discuss the top-three points for localization. This post is special to me, because it has helped me unfold those chapters Continue reading
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Trends in Technical Communication
In response to a reader’s question, I explore the impact of soft skills on the trends in technical communication. But, do the skills and trends have anything in common? Can the soft skills affect trends? If yes, how? Well, there are a lot of questions. And, I attempt to solve some of them in this Continue reading
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The Writing Principles
Have you ever come across a poorly written write-up? Have you ever felt that you could have written better? A couple of write-ups, which I read recently, drew my thoughts on writing about writing. I have always believed that anyone can write. But, if everyone can write, can everyone become a writer? I have explored Continue reading
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The Inverted Tree of Information
I will start this post where I ended the previous one: the inverted tree structure of information categorization. As promised, I will talk about my interpretations on some of the verses in the Bhagwad Gita, which is a great source of inspiration for me on both, personal as well as professional grounds. Click here to Continue reading
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For Your Information
There are a lot of things that drive our searches. Therefore, it is true that we often search for things that we don’t know. Or that we begin searching for one thing and end up finding another. And, such information is not a goal, but a by-product. But wait; there is lot more to this Continue reading
The Wordsmith 