documentation
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Three Tips for Effective Localization
In this post, I take a closer look at the localization project in which my team and I assisted. I take cues from this project, and the similar ones that I have done previously, to discuss the top-three points for localization. This post is special to me, because it has helped me unfold those chapters Continue reading
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Trends in Technical Communication
In response to a reader’s question, I explore the impact of soft skills on the trends in technical communication. But, do the skills and trends have anything in common? Can the soft skills affect trends? If yes, how? Well, there are a lot of questions. And, I attempt to solve some of them in this Continue reading
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The Writing Principles
Have you ever come across a poorly written write-up? Have you ever felt that you could have written better? A couple of write-ups, which I read recently, drew my thoughts on writing about writing. I have always believed that anyone can write. But, if everyone can write, can everyone become a writer? I have explored Continue reading
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Information Projection: Where Meet Information Architecture and Information Design
The new capability that we introduced into our flagship product helped me learn a lot about information architecture and information design. But, this post is about information projection. As I understand, it lies on the overlap of information architecture and information design. The post is also about the layers of information projection elements and the Continue reading
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The Inverted Tree of Information
I will start this post where I ended the previous one: the inverted tree structure of information categorization. As promised, I will talk about my interpretations on some of the verses in the Bhagwad Gita, which is a great source of inspiration for me on both, personal as well as professional grounds. Click here to Continue reading
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For Your Information
There are a lot of things that drive our searches. Therefore, it is true that we often search for things that we don’t know. Or that we begin searching for one thing and end up finding another. And, such information is not a goal, but a by-product. But wait; there is lot more to this Continue reading
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How “Technical” Should Documentation Be?
In a recent casual coffee-table conversation in our office, one of my colleagues asked this question to the tech-writing group. And, none of us had satisfactory answers. That’s because each of our reader has a unique, different level of knowledge. In fact, even the tech-writing team members in my office do not have the same level Continue reading
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The Ps that remained
The fact that I am a marketing graduate has had a considerable impact on the way I handle product documentation. I largely take things from the user’s perspective: Unlike the way a technical grad would handle documentation, I mostly like seeing it from the eyes of a marketer. While I was recently busy answering the Continue reading
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Technical Communicator: The New Branding Person
Last month, I got a chance to read from some of my old books. I am a marketing graduate. So, while I read some random pages from the marketing domain, I could see that the learning matched to technical communication as well. But, how could the lessons on branding teach anything about technical communication? In Continue reading
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Reduce: To Improve
This post is about progressive reduction, which is what I’ve recently read about. From what I have gleaned, progressive reduction is about those gradual changes (mostly reduction) in the UI elements that relate to your time-lapsed incremental cognition of a product. In other words, progressive reduction is in continuously adapting the UI elements of your Continue reading