experience
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That’s Who I Am
Of all that I did that day, Were things rather in plenty. Breaking with the dawn, for once Had I had this idea, if any… Where my vigilant brain had caught this Wonderful signal through my mental antennae, And, the day had arrived where I could turn stories into pure honey. “Do not confine,” I’d… Continue reading
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The Delightful Life
Beholding the sunrise, As I trace the ocean’s footprints on sands, The drenched shore slips from under my feet, Life becomes a delight. Trailing through the woods, As I listen to the rustling leaves that Share with me the recitals of the Summer, Life becomes a delight. Humming that old song, The forgotten lyrics of Continue reading
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The Question of Approach: One vs Many
As a seeker of information, I am like every other “user” or “audience” – I am like YOU, dear reader. I prefer to take the shortest or quickest path to the resolution. Much like you, I get petrified when I can’t find the shortest route. Much like you, I get petrified when I see unorganized… Continue reading
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Don’t Fix What Isn’t Broken!
We all learn. And, here’s the post on one such thing I learned, recently. For one of the projects I worked before I switched jobs last week, I was the only tech-comm contributor who held the dual role of preparing technical content as well as marketing collateral for the flagship product. Until that time, I thought that technical Continue reading
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Don’t Waste Words
The ancient Indian literature is full of symbolism. But, the documents from the relatively recent history are no less full of insights and wisdom. During one of my regular conversations recently, someone shared something really interesting with me, which made me write this post. Right, so the verses in the post are originally composed (and Continue reading
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The Next Big Thing: Workshop
Next month, I am conducting a couple of workshops at the STC India Annual Conference, in Pune. I like to talk about technical communication. And, at the conference, I’ll meet a lot of those would like to talk to me about this faculty of knowledge. Also, information design, as a topic, has always fascinated me. Continue reading
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How do I make information-communication effective?
Information communication is a cyclical process, much like the usual purchase decisions that you take. So, if we can wear the shoes of our users and understand their requirements, we can write better documents or even project the information-communication more effectively. In this blog post, I try to find those effective checkpoints using the purchase-decision Continue reading
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Heuristics in Information Design: So that you get only what you need
Heuristics, unlike what most of us know, is not ONLY about the trial-and-error way of doing things. Heuristics are those basic guidelines that mostly cover the generic application of common sense. And, I don’t see a better faculty than technical communication to apply this technique. Here’s what I have to share. Continue reading
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Three Tips for Effective Localization
In this post, I take a closer look at the localization project in which my team and I assisted. I take cues from this project, and the similar ones that I have done previously, to discuss the top-three points for localization. This post is special to me, because it has helped me unfold those chapters Continue reading
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Trends in Technical Communication
In response to a reader’s question, I explore the impact of soft skills on the trends in technical communication. But, do the skills and trends have anything in common? Can the soft skills affect trends? If yes, how? Well, there are a lot of questions. And, I attempt to solve some of them in this Continue reading
The Wordsmith 